Aged care facilities provide a facilitative social environment that helps reduce problems with psychological disorders such as depression via social interaction and activities that aid socialization. Aged care objectives include staying connected with older adults’ community, taking care of their health and safety & meeting their cultural and social needs.
In 2017-18, over 1.3 million older people received some form of aged care services. Among them, 241,723 people received permanent residential aged care, and 61,993 received residential respite care, of whom 33,145 (approximately 53 per cent) were later admitted to permanent care.Department of Health, Australian Government
Therefore, about a million people’s safety and well-being are in question.
Aged care residents must engage with their loved ones and partners in care as much as possible while the health professionals are mandatory visitors. Residents might also need to leave the premises to participate in activities or exercise, spend time with loved ones or receive care and services. When COVID-19 struck, the impact of these engagements on an aged care resident came to light. Given the vulnerability of older people to any disease, a precautionary approach has been needed. All over the aged care sector must screen and restrict entry to residential care services if required at any time. This situation raised the need for a system to regularly screen all people prior to authorizing entrance to the aged care facility staff (including current, new, and emergency staff), attending health professionals, and visitors seamlessly and safely. There comes the visitor management system like EVRM.
Visitor Management System (VMS) can be a hygienic, contactless way to register visitors at aged care through the following features:
The screening questions can include:
- Have you been overseas or traveled on a cruise ship in the last 14 days?
- Have you been in contact with a confirmed or suspected case of COVID-19 over the previous 14 days?
- Are you in close contact with or caring for someone who is currently unwell?
- Have you currently or within the last 7 days been unwell or been aware of any of the following symptoms:
- Fever, night sweats or chills
- Runny nose
- Sore or scratchy throat
- Shortness of breath
If the answer to any screening questions is ‘yes,’ then the staff member or visitor will be denied entrance.
The benefits of using a visitor management system in an aged care facility not only build the brand image but also ensure every resident’s safety, security, and well-being. Some of the numerous benefits include:
At all times, precautionary steps taken using a visitor management system will ensure aged care service providers and partners in care can access residents to provide care, services, and support whether there’s a pandemic going on outside or not. As the aged care industry moves forward, they must show their visitors that their residents acquire the first-class care they deserve. By integrating new technology like visitor management systems, they will demonstrate that their aged care is devoted to providing residents with the best care possible.
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